What is one of the key details needed in a written complaint?

One of the key details needed in a written complaint is specific details of the incident. This refers to the exact circumstances surrounding the grievance, including what happened, when it occurred, and any relevant contributing factors. Providing specific information allows for a clear understanding of the complaint and helps ensure that the investigation or review into the matter is thorough and accurate. It enables the recipient of the complaint to better assess the situation, make informed decisions regarding next steps, and develop appropriate responses or solutions. General allegations may be too vague to effectively address the issue, personal preferences might not be relevant to the matter at hand, and prior incidents with the same doctor could provide context but are not as crucial as the detailed account of the current issue being complained about.